You can reach us via email at sales@kalaakaar.in, phone at +91-8767727791, +91-9404844852, or through the contact form on our website. We aim to respond within 24 hours during business days.

Yes, visitors are welcome during our operating hours (9:00 AM to 6:00 PM, Monday to Saturday) at our Pune location. It’s a great place to see products firsthand or discuss custom projects. Please call ahead to schedule if needed.

Yes, we cater to bulk orders for events, schools, or businesses. Contact our sales team with your requirements for customized quotes and discounts. Email us at sales@kalaakaar.in

Our MDF boards and other materials are sourced responsibly, with a focus on sustainability. We use high-quality, durable MDF that minimizes waste, and our laser engraving process is precise to reduce material usage.

Once your order ships, you’ll receive a tracking link via email or SMS. You can also log into your account on our website to view the status.

We accept returns within 2 days of delivery for defective or damaged items. Products must be unused and in original packaging. Custom or engraved items are non-returnable unless there’s a manufacturing error. Refunds are processed within 5-7 business days after inspection. Contact us with your order number for assistance.

Orders are typically processed within 1-2 business days. Delivery within Pune takes 2-3 days, while shipments to other parts of India may take 3-7 days depending on the location and courier service. We use reliable partners like India Post, DTDC, or Blue Dart. Shipping fees are calculated at checkout based on your address and order weight.

Currently, we primarily ship within India. For international inquiries, please contact our support team at sales@kalaakaar.in / +91-8767727791, +91-9404844852 to check feasibility and additional costs.

We accept a variety of secure payment options, including credit/debit cards, net banking, UPI, and popular digital wallets like Google Pay and Paytm. All transactions are processed through trusted gateways for your safety.

Placing an order is simple: Browse our product catalog, add items to your cart, proceed to checkout, enter your shipping details, and complete payment. You’ll receive an order confirmation via email.

Yes! We provide customization for many products, such as laser engraving on MDF boards, nameplates, and boxes. You can upload your designs or specify details during the ordering process on our website. For complex requests, contact our support team.

Our working hours are from 9:00 AM to 6:00 PM, Monday to Saturday. We are closed on Sundays and select public holidays. For online orders, our website is accessible 24/7.

We are located in Pune, Maharashtra, India. Our physical makerspace serves as the base for operations, but all orders are placed and fulfilled via our online e-commerce platform.